Every protection on TrustForge depends on the trade happening here. The fastest way to lose all of it is to move off-platform.
If anyone — buyer or seller — asks you to pay or get paid via PayPal, crypto, Discord, or a bank transfer, stop. That's against our Fair-Trading Policy and leaves you with zero recourse.
What we do automatically
Every chat message runs through a real-time scanner that flags known off-platform-payment and extortion phrases ('5 stars or no delivery', 'pay extra or I dispute'). Flagged orders surface to our admin queue, usually within hours.
What you can do
- Keep all communication in the order chat.
- Never share passwords or personal contact details.
- If something feels off, open a ticket — we'd rather hear about it early.