Loading…
How it works
From clicking Buyto funds landing in the seller's bank — every step, every deadline, every protection that's watching your back at each stage.
As the buyer
You pick a service or item, optionally a package, fill in the buyer fields (e.g. game username, region), and pay through Stripe. Card, Apple Pay, Google Pay — same checkout you know from any modern store.
As the seller
You get a push-style notification (email + dashboard banner) within seconds of the payment clearing Stripe.
What protects you here
Your money goes into escrow — held by our payment provider, not by the seller. The seller cannot withdraw any of it yet.
As the buyer
You wait while the seller confirms they can take the job. If they don't accept within the deadline, your card is refunded automatically — no ticket, no waiting.
As the seller
You open the order page, review the details, and click Accept. If you can't (offline, ToS-incompatible request), click Decline and the buyer is refunded immediately.
What protects you here
If neither happens within 10 minutes, our cron job auto-cancels and refunds. The buyer never sits in limbo on an offline seller.
As the buyer
You and the seller talk in the in-platform chat — never off-platform. The seller does the work, posts proof (screenshots, recordings) when relevant.
As the seller
Use the order chat to clarify, share progress, and post delivery proof. Macros are available for quick-replies.
What protects you here
Every chat message runs through our anti-extortion scanner in real time. Off-platform payment attempts and 'leave me 5 stars or I won't deliver' threats are flagged automatically and surface to our admin queue — usually before the buyer has even read the message.
As the buyer
You see a 'Mark as received' button appear on the order. Inspect the delivery, then confirm — or open a dispute if something's off.
As the seller
Once the work is done, click 'Mark as delivered'. The buyer now has 72 hours to confirm or push back.
What protects you here
Marking delivered does not release the money — only the buyer's confirmation or the auto-release deadline does.
As the buyer
Click 'I received it' → the trade closes. You can leave a review. The seller's reputation score and rating update.
As the seller
Escrow releases your full sale price to your Stripe Connect balance — the platform fee was paid by the buyer at checkout, not deducted from you. Payout to your linked SEPA bank account happens on the next Stripe rolling schedule.
What protects you here
If the buyer goes silent for 72 hours, funds release automatically. This protects sellers from buyers who try to use no-response as a free-service tactic.
As the buyer
Open a dispute from the order page. Describe the issue, attach evidence. The seller can respond. Money stays frozen in escrow until an admin resolves it.
As the seller
You'll see the dispute and the buyer's reason. Respond with your side, attach evidence (chat logs are already available to the admin).
What protects you here
Every dispute is reviewed by a real person, not a bot. The admin has full access to your chat history, delivery proofs, and order metadata. Outcomes: refund buyer, release to seller, partial refund, or dismiss. The reasoning is logged on the order.
Most gaming marketplaces are essentially classified-ad boards with a chat bolted on. The seller controls the relationship, not the platform. Compare:
The protections on every page above are packaged together as Escrow Shield. It documents the deadlines, dispute flow, what's in scope, what isn't, and the exact outcomes for each scenario.
For the eight protection mechanisms in one list, see Trust & Safety.
Buy a service or item
Start browsing live listings →
Start selling
Apply, link Stripe, list your service →