When the seller finishes, they mark the order as delivered and upload proof. A 'Mark as received' button appears on your order page and a 72-hour clock starts.
Inspect before you confirm
- Check you got exactly what the listing described.
- For accounts or items, log in or verify the delivery actually works.
- Keep the conversation in the order chat — it's your record if anything's wrong.
Then confirm — or dispute
Happy? Click 'I received it' and the trade closes — you can then leave a review. Not happy? Open a dispute from the order page while the 72-hour window is open; the money stays frozen in escrow until an admin resolves it.
Confirming is final. Once you confirm — or the 72 hours pass with no action — the order is complete, the funds are with the seller, and the trade can't be disputed or reversed. Always check before you confirm.
If you go silent, the order auto-releases to the seller after 72 hours. So don't sit on a problem — open a dispute. See How disputes work.